Contact Us

We appreciate you visiting Winrolla. We are an independent review and affiliate website dedicated to providing honest and comprehensive evaluations of online gambling brands. Your feedback, questions, and concerns are important to us. Please use the information below to contact the appropriate department.

Before reaching out, please carefully review the sections below regarding what we can and cannot assist with. This will help ensure your query is directed correctly and prevent delays.

Winrolla is an independent platform. We specialize in reviewing and providing information about various online casinos and sportsbooks. It is crucial to understand that we are NOT an online casino operator, nor are we a sportsbook. We do not operate any gambling sites, hold player accounts, manage deposits or withdrawals, or process any financial transactions related to gambling. Our role is to offer objective reviews, guides, and news to help you make informed decisions about where to play.

We do not provide customer support for any specific gambling operator. We cannot access individual player accounts, verify identities, or resolve issues related to gameplay on third-party websites.

The Winrolla team is here to assist with matters directly related to our website and its content. Specifically, we can help with:

• Feedback, suggestions, or corrections regarding our reviews, articles, or guides.
• General inquiries about the content published on Winrolla.
• Partnership opportunities and advertising inquiries.
• Reporting broken links or technical issues experienced on the Winrolla website.
• Legal inquiries pertaining to Winrolla.
• DMCA and copyright infringement claims related to content hosted on Winrolla.

As an independent review site, Winrolla cannot assist with issues that fall under the responsibility of specific online gambling operators. Please do not contact us for any of the following:

• Questions about your player account at any casino or sportsbook.
• Inquiries regarding deposits, withdrawals, or payment methods at an online gambling site.
• Problems with bonuses, promotions, or wagering requirements offered by an operator.
• Disputes about game results or technical issues experienced while playing at a casino or sportsbook.
• Account verification (KYC) processes for any gambling brand.
• Requests for live chat support for any online casino or sportsbook.
• Any matter requiring access to your personal gambling account details.

For any of the above, you must contact the customer support of the specific online casino or sportsbook directly. They are the only entity with access to your account and the authority to resolve such issues.

Winrolla does not manage player accounts, handle deposits, process withdrawals, or facilitate payouts. If you have questions or problems concerning your account, a deposit you've made, a withdrawal request, bonus terms, or any other transaction-related issue, you must contact the customer support team of the specific online casino or sportsbook where you hold an account. Look for their "Support," "Help," or "Contact Us" section on their website, which typically includes email, live chat, or phone options.

For all legal inquiries pertaining specifically to Winrolla, including contractual matters, regulatory compliance, or disputes, please direct your correspondence to our legal department. We kindly request that you provide a detailed explanation of your inquiry to facilitate a prompt and appropriate response.

Email: [email protected]

Winrolla respects intellectual property rights. If you believe that any content published on our website infringes upon your copyright or other intellectual property rights, please send a formal DMCA takedown notice or copyright infringement claim to our designated agent. Your notice should include:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Your contact information (name, address, telephone number, and email address).
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

Email: [email protected]

Winrolla is committed to promoting responsible gambling. While we do not operate gambling sites, we understand the importance of providing access to support for those who may need it. If you or someone you know is struggling with gambling, please seek help from professional organizations. Many jurisdictions offer free, confidential resources. Examples include GamCare, BeGambleAware, and similar national helplines. These organizations provide support, advice, and practical tools to manage gambling habits.

We endeavor to respond to all legitimate inquiries pertaining to Winrolla within 3-5 business days. Please note that inquiries submitted over weekends or public holidays will be addressed on the next business day. Due to the volume of communications we receive, we prioritize messages that clearly fall within the scope of what Winrolla can assist with, as outlined in the sections above. Inquiries incorrectly directed to us, particularly those intended for online casino operators, will not receive a response.